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Our Journey

It was November 2019. A bitter cold day – and it was the day that changed everything. 

 

Steve and his fiancée had been working hard, building a new private hire business over the last two years and Steve was now heading in heavy motorway traffic to Heathrow to collect two new clients. Calm and no need to rush it was with complete horror that a lorry chose to come into his lane and smash his passenger window scraping the complete length of his high-end chauffeur luxury car. Time moved in slow motion as Steve was thrown into high alert. He realised that he was now the one in the hard shoulder with no back up, no ‘safety-net’ and about to lose clients if he could not get their trips fulfilled.  

 

That day was a turning point when independent private hire was truly understood; Brilliant services but based on single trips, wasted empty miles, laboriously chasing of other disparate independent private hire operators with no profitability. Never had there been any solution to this other than to become a large booking service and to match trips for greatest number of back-runs and efficiency. However, this solution leaves drivers out in the cold having to work longer hours and less pay. An employee rather than in control of their own destiny… 

 

The BACKRUNS® team of three comprise of 80 years of experience in technology start-ups, working in global corporates, and in delivering products and projects around the world. Moving on from corporate life, running a Chauffeur business for two founders opened issues in the Private Hire Industry: how flawed, and how constantly under pressure from the impact of the work, through to constant rule changes, fines, tolls, restrictions. But it was the clients that made it worthwhile.  

 

The two Founders had The Vision, and when a client became the third partner, BACKRUNS® was born:  

 

A driver focussed booking platform designed by chauffeurs, tailored for chauffeurs; Quick, no messing, highly functional and streamlined for the independent operator and driver. Uniquely protecting and leveraging the driver operator independence status and at the same time creating a protected driver group or collaborative Circle. Don’t be the one wondering what’s next while on the hard shoulder. In BACKRUNS® you will have a safety-net to share resources and take advantage of back-run opportunities, the holy grail of independent chauffeuring.  

 

Every part of the profit equation is enhanced when drivers collaborate and come on board with BACKRUNS®….and you will too. 

 

Steve, Boo & Nick 

 

The BACKRUNS(R) TEAM 

Drive Smarter. Have More...